Privacy Policy

Privacy Policy for First Place English Tutor Balham

Effective Date: 30th November 2024

At First Place English Tutor Balham, accessible from infoenglishtutorbalham.co.uk, protecting your privacy is our priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect
We may collect the following information when you visit our website or contact us:

• Personal details: Name, email address, phone number, and address when voluntarily provided through contact forms or bookings.
• Usage data: Information about your interactions with our website, such as IP address, browser type, and pages viewed.
• Payment information: Bank details or transaction information when processing payments.

2. How We Use Your Information
We use the collected information to:

• Provide, personalise, and improve our tutoring services.
• Process and confirm bookings or payments.
• Communicate with you regarding inquiries or services.
• Ensure website functionality and monitor performance.
• Comply with legal and regulatory requirements.

3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information:

• With trusted third-party service providers to facilitate payment processing or email communications.
• To comply with legal obligations or enforce our terms and conditions.

4. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Data collected for communication purposes is deleted after a maximum of one year unless ongoing correspondence requires longer retention.

5. Your Rights
You have the right to:

• Access, update, or delete your personal information.
• Opt-out of receiving marketing communications.
• Request a copy of the data we hold about you.
• Lodge a complaint with the relevant data protection authority if you believe your rights have been violated.

6. Security
We implement appropriate security measures to protect your data from unauthorised access, alteration, disclosure, or destruction. However, no system can guarantee absolute security.

7. Cookies
Our website uses cookies to enhance your browsing experience and analyse website traffic. You can manage your cookie preferences through your browser settings.

8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

• Email: infoenglishtutorbalham.co.uk
• Address: 8 The Boulevard, Balham High Road, SW17 7BW, London

By using our website and services, you consent to the terms outlined in this Privacy Policy.